Rooms Division Manager/Assistant General Manager in Boothbay Harbor, Maine

We are looking for a Rooms Division Manager/Assistant General Manager to join our hospitality team in Boothbay Harbor, Maine.

Applicants need to have strong leadership skills, a positive team-player attitude and strive to provide great customer service. Experience in the hospitality industry is a plus.

Our company is owned by Lafayette Hotels, a growing family-run organization that owns and operates 32 hotels, 13 restaurants, and other real estate assets in Maine and New Hampshire. Join a great team in the hospitality business!

What we are looking for:

• 3 years of hospitality experience managing a team of 6 or more
• 4-year degree or equivalent education/experience
• Must display professionalism, honesty, and trustworthiness at all times in the workplace and community
• Supervisory skills: interviewing, hiring, training, coaching, documenting, motivating
• Property Management Systems, Microsoft Office, computer skills
• Knowledge and ability to perform all functions, procedures, and policies of departments supervised
• Ability to train and develop associates
• Ability to multi-task in a high-stress environment with a smile
• Ability to solve guest issues with professionalism
• Ability to complete administrative duties in a timely manner
• Ability to promote positive morale and a friendly attitude!

Specific Responsibilities:

• Front office shift work
• Scheduling and general administrative duties
• Hiring, training, coaching, and counseling to develop a strong team
• Maintain labor budgets and expenditures
• Reservation and revenue management
• Maintain safety and security practices, have a thorough knowledge of emergency procedures
• Ensure guest satisfaction
• Daily communication with staff, department heads, general manager, and corporate office
• Establish operating procedures and ensure compliance
• Assist in the daily operations of all hotel departments as needed including front office, housekeeping, laundry, retail, restaurant, and maintenance
• Advice and assist General Manager
• Other duties and projects as requested