Rooms Coordinator

Assist housekeeping management staff in assigning daily operational duties and communications for the housekeeping department by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDES THE FOLLOWING:

• Answer phones following proper etiquette guidelines
• Provide Welcome Center and Front Desk with daily inventory of units needed for check in
• Process all rooms, housekeeping service and clean rooms report
• Maintains the filing and copying of documents
• Maintain update of room status by color coding the property grid and changing status in HotSos and Fusin
• Maintain communication with Front Desk to receive information regarding: Inventory of units needed for the day, VIP units needed for the day and cleaning services needed for the day
• Maintain communication with Housekeeping Managers and Supervisors regarding the following: Unexpected checkouts, VIP arrivals and cleaning services, Pre-registered rooms, Update on clean rooms every hour, Status of owner units (all owner units must be ready no later than 2:00 pm on Friday, Saturday, and Sunday), have units ready for Welcome Center (status 9)
• Maintain adequate inventory of clean units for Front Desk
• Assign units to be cleaned for the following business day
• Assign daily cleaning services to include mid-weeks, piece work for property cleaning teams
• Maintain daily totals of units cleaned and/or serviced by Housekeeping Department and/or Outside contractors