Room Attendant

Job Details

  • Date Posted: July 31, 2023
  • Location: Santa Fe, New Mexico 87506
  • Company: Pueblo of Pojoaque

Company Contact

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  • Santa Fe, New Mexico 87506

Pueblo of Pojoaque

JOB PURPOSE: Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.


  • Clean rooms/suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows/tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
  • Strip dirty linens/towels and remove used amenities from room/suite.
  • Check maid cart for supplies, stock as needed.
  • Greet guests immediately with friendly/sincere acknowledgement.
  • Replenish linen and guest amenities.
  • Respond to special requests by guests (such as providing extra amenities or service time requests).
  • Provide customer service to guests, including information about hotel services, activities, and local attractions.
  • Assist co-workers, as requested.
  • Other duties as assigned.


  • Must be at least 18 years of age
  • Ability to work independently.
  • Physically able to move large objects such as carts, large bags of linen, ironing board.
  • Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles.
  • Ability to read and recognize room/suite numbers.
  • Ability to communicate effectively with guests and team members verbally or in written form.
  • Ability to learn, follow, and enforce standards for cleanliness as they apply to all aspects of suite.
  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.


  • High school graduate or equivalent required.
  • 6 months to 1-year cleaning experience in housekeeping or janitorial services preferred.
  • Additional language ability preferred.


  • Sedentary: 10%; Walking: 90%
  • Shift work required; must be able to work weekends and holidays; may need to work overtime.
  • Ability to grasp, lift, and carry or otherwise move materials weighing up to 50 lbs.
  • With assistance, lifts, carrying, pushing, and pulling up to 80 lbs.
  • Ability to move throughout building, bend, stoop, and reach to assist room attendants, house persons, laundry attendants in the completion of their duties and in their absence.
  • Required to work weekends, holidays, and overtime as needed.