Restaurant Server

Job Details

  • Date Posted: September 13, 2023
  • Location: Portsmouth, Virginia
  • Company: Rivers Casino Portsmouth

Company Contact

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  • Portsmouth, Virginia

Rivers Casino Portsmouth

Position Summary: Take food/beverage orders, serves food and beverages to customers in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.

Essential Job Functions:

  • Serves customers as part of a team by anticipating their needs
  • Performs beverage set-up, running side work and closing duties
  • Possess extensive knowledge of the restaurant’s menu and wine list, including daily specials
  • Checks identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
  • Checks identification to ensure customers are using players cards issued to them and no one else
  • Pushes in empty chairs at slot machines and table games areas of the casino floor
  • Computes customer checks, operates the POS system, and accepts payments
  • Reports tips for each shift
  • Maintains bar and restaurant safety and sanitation standards
  • Possess awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns
  • Attends all pre-shift meetings ready to “listen and learn” and share ideas
  • Assists with cleanliness of the casino property Front and Heart of House
  • Performs all other duties as assigned


  • Must be 18 years or older
  • High school diploma or equivalent
  • One year or more related experience
  • Must have alcohol certification or be able to obtain within 120 days of employment
  • Ability to obtain and maintain all necessary licensing
  • Ability to successfully fulfill the pre-employment process
  • Must be available to work flexible shifts, weekends, and holidays

Working Conditions:

  • Regularly required to stand and walk for long periods of time; use hands to handle, or feel and reach with hands and arms
  • Must occasionally lift and lift to 50 pounds
  • Frequently required to stoop, crouch, or kneel
  • Ability to interact with others while maintaining a courteous and positive demeanor
  • Ability to work in a noisy environment