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Lost & Found Agent at Winter Park Resort

Job Details

  • Date Posted: January 9, 2022
  • Location: , Winter Park,Colorado
  • Company: Winter Park Resort
  • Job Type: Full Time
  • Salary: Competitive
  • Housing Offered: Yes
  • Experience: No experience required

Company Contact

  • Website:
  • Email: [email protected]
  • Phone: (970) 726-1536
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  • , Winter Park,Colorado
  • Competitive

Winter Park Resort


Who We Are: At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Don‚Äôt be fooled by our convenient location, though‚Ķ you‚Äôll feel remotely tucked away in our high-country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience. Whether you are fulfilling a lifelong dream to work at a ski resort or you are just wanting a change of scene, we have great jobs and an awesome experience waiting for you!

Who We Are Looking For: Winter Park Resort is a place for mountain lovers, adventure seekers, and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and discover the adventure that will keep you coming back for more. Whether you are looking to have your first taste of a winter season in the Rockies or to build a long-term career, we have something for everyone.  We work to play… Are you in?

Perks & Benefits: There‚Äôs more than a free season pass waiting for you! You don‚Äôt just get a job at Winter Park, you get an experience and a lifestyle. As a member of our team, you‚Äôll enjoy a variety of perks and benefits that are available to our year-round and seasonal employees. Some examples include:

  • Free season pass to Winter Park Season and free access to all fifteen Alterra Resorts throughout North America.
  • Discounted tickets for your friends & family
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs for eligible employees
  • 401(k) plan with generous company match for all employees
  • Paid parental leave of up to 6 weeks for eligible employees
  • Generous food & beverage and retail discounts,
  • Onsite employee childcare based on availability, discounted equipment rentals and plenty of opportunities for growth, advancement & year-round employment! Don’t worry the uniforms are provided!


The Lost and Found Attendant assists the Lost and Found Attendant Leader in the operation of an effective Lost and Found service.  He/she is responsible for the collection, protection, and return procedures of all lost items.  Also assists in the maintenance, distribution and the collection of revenues of all Winter Park Recreational Association public lockers.  Provides information and assistance to area guests.  Follows, consistently, all policies and procedures set forth in the Employee Handbook and Safety Manual.

  • Collect and returns to rightful owners items, valuables, etc.
  •  Complete all required forms and record all transactions.
  • Pick up lost and found items at designated drop locations.
  • Mail recovered items to guests that have reported a loss and returned home.
  • Maintain and service coin lockers.  Assist guests as needed.  Collect revenues of weekly lockers.
  • Assign and service seasonal and weekly lockers.
  • Assist guests with problems on vending machines and report problems with same.
  • General housekeeping and organization of office area.

Other Duties:

  • Take necessary steps to locate owners of reported lost items, such as contacting banks, credit card companies, etc.
  • Keep accurate, updated records.
  • Handle master keys for coin lockers.  Adhere to all Security measures.
  • Inform supervisor of locker replacement parts needs.
  • Collect and store all lost and found items at the end of the season.
  • Assist Security as needed.
  • Perform other duties as assigned by supervisor.
  • Maintain a friendly, congenial, and helpful attitude while effectively dealing with the guests and other employees.
  • Report any unsafe conditions regarding equipment and area of work, or elsewhere  on the area.
  • Be aware of area cleanliness and pick up trash.


This position may be required to work evenings, weekends and holidays.

Office Environment:

  • Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
  • Manual dexterity to operate a computer and other common office equipment on a constant basis.
  • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
  • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
  • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Mountain Environment:

  • The occasional physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc…
  • The degree of strenuous activity within the job is considered to be medium. Occasionally lifting a weight of 50 pounds throughout the day.
  • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
  • Exposure to: Chemicals required for cleaning, de-greasing, and painting. Fumes produced in activities ranging from cleaning to painting. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.


The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.

hourly pay rage: $15.00-$19.50 per hour


Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law. Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.