Housekeeping Supervisor

Job Details

  • Date Posted: September 13, 2023
  • Location: Napa Valley, California
  • Company: Stanly Ranch

Company Contact

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  • Napa Valley, California

Stanly Ranch

Our Company & Our Property :

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

About Stanly Ranch, Auberge Resorts Collection:

A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch – a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.

Core Responsibilities:

    • Assist in assigning the daily room and public areas schedule for the Housekeeping team

      Oversee the performance and cleaning standards of the room attendants, houseman & public areas ensuring adherence with Stanly Ranch / Forbes standards

        Responsible for the turn of a room from dirty to a clean / ready status

          Main focus on details and luxury elements

            Have open communication with Maintenance and Front Office to ensure seamless service for stay-over guests and the guest’s arrival

              Complete all Housekeeping duties as needed

                Responsible for training employees

                  Evaluate performance of staff

                    Remain alert, courteous and helpful to guest and co-workers at all times

                      Have knowledge of housekeeping policies and procedures and hold staff members to the polices

                        Keep the team on track to complete daily / weekly / monthly assignments

                          Must respond fast and efficiently to all guest and other departments request

                            Assist on receiving and inventory guest / cleaning / operation supplies

                              Assist in issuance of guidance / disciplinary action forms

                              • Communicate and be an ambassador of all core values/messages associated with the resort

                            Required Qualifications:

                              • Ability to speak in English with guests, co-workers and managers.
                              • Ability to read labels, instructions and checklists.
                              • Able to work flexible schedule, including weekends and holidays, according to department needs

                            Preferred Qualifications:

                                Experience in a luxury Resort


                                    Great communication skills

                                      :Excellent grooming

                                        Confidence and ability to perform under pressure

                                          Must like to clean

                                            Ability to speak in English with guests, co-workers and managers.

                                              Ability to read labels, instructions and checklists.

                                              • Able to work flexible schedule, including weekends and holidays, according to department need.
                                              • Perform other duties as directed, developed or assigned

                                            What Else?:

                                            At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.

                                            If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

                                            Stanly Ranch is an Equal Opportunity Employer, M/F/D/V. Stanly Ranch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stanly Ranch complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.