Housekeeping Assistant Manager in Yosemite National Park, California

The Assistant Housekeeping Manager assists in managing the housekeeping department and helps lead a team of housekeepers who together are responsible for cleaning and maintaining our guest rooms, villas and other Lodge buildings on a daily basis. Our Assistant Housekeeping Manager is a very hands-on position, leading daily room inspections and supporting staff as needed each day in both the housekeeping and laundry areas. The Assistant Housekeeping Manager reports to our Housekeeping Manager, Assistant General Manager, General Manager and works closely with our front desk and other managers to ensure guests have a great experience with us.

The right candidate has experience following standardized methods and processes that allow our housekeepers to efficiently clean rooms and provide guests with an excellent housekeeping experience. The right candidate is also interested in supporting a positive staff environment and fostering a staff that is warm, personable and extremely helpful to our guests.

The Assistant Housekeeping Manager coordinates staff work-plans, priorities, and works hands-on each day to prepare rooms and laundry for guests. He/she also maintains standards and maintains quality control for the Housekeeping Department and helps develops daily and periodic cleaning schedules and priorities. This person also maintains and orders departmental supplies and inventories.

The Assistant Housekeeping Manager is a key part of the team and consistently interacts with and assists Lodge guests. The wide spread nature of our property presents the Assistant Housekeeping Manager with challenging logistics but also presents a great opportunity to enjoy the outdoors and our beautiful setting.

Qualifications

The ideal individual is extremely dependable and mature, is excited to support a great staff environment in a professional yet “down-home” way and embraces working in a rustic environment in a relationship-oriented business.

Ideal qualifications include:

• Prior Executive Housekeeper, Assistant Executive Housekeeper, exceptional Housekeeping Supervisor or similar experience
• Experience with a multi-unit hospitality operator, strong management training program and structured housekeeping systems/processes
• Excited about creating a warm family atmosphere for staff while maintaining high standards (& has had prior success managing to these goals)
• Strong interest in training/coaching and in supporting our youth mission
• Independent thinker with great initiative, but comfortable working within a defined framework

Key personality traits

• High integrity
• Guest service oriented and staff-focused
• Self-motivated (takes initiative) with high standards
• Mature, personable leader with a relaxed nature
• Hands-on
• Leading a healthy, drug-free lifestyle
• Dynamic, fun and likes the outdoors
• Flexible with a “whatever it takes” attitude

Details

• $24.00 per hour
• Full-time position available immediately
• Position can be year-round or seasonal
• Room and board available for fixed weekly cost both Onsite and Offsite
• Hours variable, including nights and weekends as well as situational/crisis availability; a regular schedule with specific days off will be established
• Healthcare benefits available after 90 days
• 401K eligible with company match after 1 year

ABOUT THE EVERGREEN LODGE
The Evergreen Lodge at Yosemite is located on 22 acres bordering Yosemite National Park. The lodge is highly recommended by Fodor’s, called a ‘Hidden Gem’ by Sunset Magazine, and described by Frommer’s as “the classic Yosemite experience.” Built in 1921, Evergreen Lodge has always featured cabins in the woods, a retail store, an excellent restaurant and a classic tavern. In 2002, the lodge was purchased and underwent a major expansion and modernization, reopening in 2004 with 48 new guest cabins, guest facilities, recreation programs and both on/off-site staff and manager housing. The lodge again expanded in 2009, adding 24 additional guest cabins (for a total of 90) and completing a variety of facilities and public space upgrades.  The expanded Evergreen retains its original warmth, character and personal touch while providing the best all-around lodging and recreational facilities in the Yosemite area. The Evergreen provides great career opportunities for talented staff and managers. Since the lodge has a significant recreational focus, we seek staff and managers who are excited about the outdoors and lead a healthy, active lifestyle.

ABOUT RUSH CREEK LODGE
Rush Creek Lodge is the first new resort to join the Yosemite area in decades and is located just 1/2 mile from Yosemite’s Highway 120 entrance and 7 miles from the Evergreen Lodge.  Set on 20 woodland acres, this hillside ‘destination within a destination’ boasts a grand main lodge and a mix of 143 lodge rooms, suites and two-bedroom hillside villas, all featuring a deck overlooking nature, the majority with sunset views. Rush Creek also offers a restaurant, tavern, expansive pool area with poolside bar, game room, guest lounge, event space, guided recreation, and more.  Like Evergreen, Rush Creek provides gracious and friendly service, top quality facilities with both private and communal settings, and a wide array of activities for guests to enjoy their time at the lodge and to explore the Yosemite area.  Rush Creek is able to expand the Youth Program, environmental mission, and meaningful approach to hospitality that began at Evergreen Lodge. And like Evergreen, Rush Creek offers both on and off-site housing for staff and managers.

EVERGREEN & RUSH CREEK’S INTERN PROGRAM
In addition to its primary function as tourist Lodges, the Evergreen & Rush Creek run a Youth Employment Program in which 18-24-year-old young adults from urban backgrounds join our staff for a program of career-oriented training and work experience in a healthy, supportive community, coupled with exposure to outdoor and recreational life experiences.

Although providing a great guest experience is our first priority, our Intern Program is central to what we do at both Lodges, and we are proud to run an enterprise with both a business and a social mission. Our Program’s success hinges on our ability to find exceptional managers and hourly staff who provide support and mentoring for our interns. Those who are most successful and happy at the Evergreen & Rush Creek are genuinely excited about helping others and feel our Intern Program enriches their job, rather than adding an additional burden to an already challenging operating role.

Evergreen Lodge is also a founding Certified B Corporation, having met rigorous, independent standards of social and environmental performance. Rush Creek has also become a certified B Corporation as well, working like the Evergreen to use business as a force for good.

Both lodges also host an innovative onsite hospitality apprenticeship degree program in partnership with our local community college, providing yet another vehicle for social impact.  The combination of hospitality, recreation, culture, idyllic setting, an environmental sensibility, and social mission make the lodges very special and unique places.