Host/Cashier

Job Overview:

The Host/Cashier is responsible for greeting and seating guests in a friendly and professional manner this individual is also responsible for accurate cash handling of and the recording of revenues for the food outlet.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

Adequately completes required forms and handle cash transactions accurately and in a timely manner

Must be friendly and courteous at all times

Reports to work station as scheduled in proper uniform and ready to work

Greets Guests in a friendly and professional manner

Seats guests quickly and efficiently following proper scripting procedures

Maintains a warm and inviting demeanor on the phone at all times

Knows the menu offerings and hours/days of operation

Communicates with dining room team to ensure effective meal service and transition times for guests satisfaction

Has and maintains a stable, positive background and assumes responsibility

Keeps all menus and/or tabletop advertising clean and in good condition

Ensures the physical condition of the premises, including their immediate work station, are maintained in a clean, safe, healthy manner

Pays out all server gratuities accurately

Ensures that all applicable Standard Operating Procedures are adhered to at all times without deviation and be extremely knowledgeable of the Minimum Internal Control Standards

Other duties & responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying )

High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment

Must be eighteen (18) years of age or older

Must be able to lift and carry 25 pounds

Must be able to respond to visual and aural cues

Must be able to work independently and as a part of a team

Ability to adequately and successfully perform all aspects of this position

Must successfully pass job interview, including a guest service audition

Must maintain a professional appearance and adhere to established dress code at all times

Must possess a high level of maturity, dependability, and punctuality

Demonstrated ability to communicate effectively both verbally and in writing

Willing to work odd and irregular hours

Willing to travel and participate in training as recommended or required

Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

On-line applications are accepted at http://www.windcreekhospitality.com/Careers . For internal employees please submit your Internal Job Posting Form to Human Resources located at the WCA property 1 st floor Human Resources office.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

Location

Wetumpka, AL

Department

Food & Beverage

Shift

Evenings

Type

Full-Time

Date Posted

7/12/2023

Date Closing

8/30/2023

Positions

1