Job Details

  • Date Posted: April 29, 2023
  • Location: Pensacola Beach, Florida
  • Company: Innisfree Hotels

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  • Pensacola Beach, Florida

Innisfree Hotels

  • Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
  • Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
  • Engages and creates a positive experience for guests.
  • Greets and seats guests at appropriate tables in a timely manner, providing menus and occasionally taking drink orders as the guests wait for their server.
  • Be attentive of guests’ needs and assists in providing a pleasant dining experience.
  • Assists cashier in collection of cash or credit cards from guests and servers as needed.
  • Pays out servers’ and service attendants’ tips if appropriate.
  • Properly takes reservations as well as room service orders.
  • Ensures quality control of menus with regard to cleanliness and appearance.
  • Performs opening and closing duties according to established side work.
  • Answers all phone calls according to standards.
  • Maintains knowledge of menus and current or daily specials.
  • Adheres to all relevant health department rules/regulations and all customer service guidelines.
  • Maintains a friendly attitude, attending all guests in an efficient and prompt manner.
  • Projects a professional manner with an emphasis on