Guest Service Agent

Perform Front Desk Operations. Provide Front Desk service to all guest requiring information, registration, and check out. Insure response to guests needs are timely and accurate in meeting request and demands where and when appropriate. Provide a positive and memorable hotel experience for each and every visitor to Quinault Beach Resort & Casino. Make hotel event reservations in a timely and courteous manner. In addition,the GSR works to establish rapport with routine VIPs and callers to Quinault Beach Resort and Casino. The GSR is also a property information specialists and direct guests and or vendors to appropriate departments, rooms, or individuals for request and follow up.