Guest Experience Expert

Our job is not just to make the guest’s check-in or check-out smooth. On top of that, it’s about building an experience that is unique and memorable for the guest. Our Guest Experience Experts take the lead in offering a wide range of services to guide our guests through their stay. They feel empowered to be on the move and do what needs to be done at any given moment. Whether they’re performing operational tasks, handling guest requests, completing reports, or commenting on events and landmarks in the local area, Guest Experience Experts make those transactions part of the guest experience. No matter what your post, there are a number of things critical to success (creating a safe workspace, follow company guidelines and procedures, respect confidentiality, protect company assets, maintain quality standards, and ensure that your uniform, personal appearance, and communication are professional. Guest Experience Experts are always on the go (stand, sit, walk for long periods of time) and are involved in all kinds of tasks (move things, lift, carry, push and place objects under 10 pounds without help). It’s critical that Guest Experience Experts consistently get these tasks (and other reasonable tasks requested of them) right to keep guests happy and the hotel running. maintain quality standards and ensure that your uniform, personal appearance, and communication are professional. Guest Experience Experts are always on the go (stand, sit, walk for long periods of time) and are involved in all kinds of tasks (move things, lift, carry, push and place objects under 10 pounds without help). It’s critical that Guest Experience Experts consistently get these tasks (and other reasonable tasks requested of them) right to keep guests happy and the hotel running. maintain quality standards and ensure that your uniform, personal appearance and communication are professional. Guest Experience Experts are always on the go (stand, sit, walk for long periods of time) and are involved in all kinds of tasks (move things, lift, carry, push and place objects under 10 pounds without help). It is critical that Guest Experience Experts consistently get these tasks (and other reasonable tasks requested of them) right to keep guests happy and the hotel running. push and place objects less than 10 pounds without help). It’s critical that Guest Experience Experts consistently get these tasks (and other reasonable tasks requested of them) right to keep guests happy and the hotel running. push and place objects less than 10 pounds without assistance). It is critical that Guest Experience Experts consistently get these tasks (and other reasonable tasks requested of them) right to keep guests happy and the hotel running.

Marriott International is an equal opportunity employer. We believe in the importance of hiring a diverse workforce, as well as supporting an inclusive culture that puts people first. We are committed to respecting the principle of non-discrimination on any protected basis, such as disability and veteran status or any other status protected by applicable laws. Marriott International considers qualified applicants for employment with criminal histories in accordance with applicable federal, state and local laws.