Guest Environment Expert

Job Details

  • Date Posted: July 31, 2023
  • Location: Charlotte, North Carolina 28211
  • Company: Marriott International, Inc

Company Contact

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  • Charlotte, North Carolina 28211

Marriott International, Inc

Job Number 23128146

Job Category Housekeeping & Laundry

Location AC Hotel Charlotte SouthPark, 1824 Roxborough Road, Charlotte, North Carolina, United States VIEW ON MAP

Hours Full-Time

Remote location? N

Relocation? N

Position Type Non-Management

Our job is not just to offer the guest a clean room and a freshly made bed. On top of that, it’s about building an experience that is unique and memorable for the guest. Our Guest Environment Experts are individuals who are experts in a variety of housekeeping functions, responsible for maintaining the appearance and cleanliness of the entire hotel. They feel empowered to be on the move and do what needs to be done at all times. Whether handling guest requests, recharging housekeeping carts, cleaning rooms and common areas, or taking care of other responsibilities, Guest Environment Experts ensure that hotel spaces allow for a great guest experience.

No matter what your role is, there are a number of things critical to success—ensuring a safe workspace, following company guidelines and procedures, respecting confidentiality, upholding quality standards, and making sure your uniform, personal appearance and communication is professional Guest Environment Experts are always on the go (stand, sit, walk for long periods of time) and are involved in all kinds of tasks (move things, lift, carry, push and placing items under 50 lbs. without assistance.) It is essential that Guest Environment Experts consistently perform these tasks well (and other reasonable tasks that may be requested) to keep guests satisfied and the hotel running.

Marriott International is an equal opportunity employer. We believe in the importance of hiring a diverse workforce, as well as supporting an inclusive culture that puts people first. We are committed to respecting the principle of non-discrimination for any protected reason, such as disability and veteran status or any other situation protected by applicable laws. Marriott International considers qualified job applicants with criminal records in accordance with applicable federal, state and local laws.

At AC Hotels, we believe that attention to detail is the best form of generosity that we can offer. Whether it’s the art of serving a drink or the elegantly designed environment, the members of the AC Hotels family believe that if we have time to do it, we also have time to do it in the best way. Guests recognize and appreciate AC Hotels thoughtful design and the detail-oriented nature of our family members. If you want authentic hospitality, at AC Hotels we offer you the ideal environment. Our family members have a global mindset and a passion for detail. In addition, they have an innate curiosity to learn and try new things. Members of our family, who are up-to-date on trends in art, technology or design, want to share them with guests and others.

Los miembros de nuestra familia quieren deleitar a los demás y continuamente se preguntan cómo mejorar la experiencia de servicio. Si te identificas con esto, te invitamos a explorar las oportunidades de empleo con AC Hotels. Al unirte a AC Hotels, te unes a una cartera de marcas con Marriott International.
Estarás donde puedes llevar a cabo tu mejor trabajo,
comenzarás a cumplir tu propósito,
formarás parte de un increíble equipo mundial y
te convertirás en tu mejor versión.