Front Office Representative

LIVE THE DREAM. Work here. Play here.

The mountains are calling.

NOTE: This position is located in Mammoth Lakes, California.

Did you know that as part of your employment at Mammoth you receive a free season pass, including free access to all other Alterra resorts? Grin-inducing, isn’t it? More about the benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match

A little about this position:

• Greets, registers, and assigns rooms to Guests. Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests.
• Makes, changes and cancels reservations. Serves as Lodge telephone operator.
• Answers inquiries pertaining to hotel services as well as other Mammoth California services. Computes bill, collects payment, and checks guests out of the hotel.

Requirements

• High school graduate with general business office training or equivalent experience.
• Basic computer skills required. Minimum of one year experience in public or guest relations service.
• Ability to effectively present information in one-on-one and small group situations to guests.
• Ability to apply common sense and understanding to carry out instructions furnished in written and oral form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Offers of employment may be contingent upon the successful completion of a background investigation.