Front Desk Agents, Cooks, Dishwashers, Housekeeping in Ketchikan, Alaska

Job Details

  • Date Posted: March 22, 2022
  • Location: Ketchikan, Alaska
  • Job Type: Full Time
  • Housing Offered: Yes
  • Experience: Some experience required

Company Contact

  • Website:
  • Email: [email protected]
  • Phone: (602) 286-1105
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  • Ketchikan, Alaska

The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria, and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation, and safety in the kitchen and work areas while minimizing waste and maximizing the cost/production ratio.

The Dishwasher is responsible for preparing high-quality food based on hotel standards. The dishwasher is responsible for the timely and accurate preparation of food items for the line, pantry or the production area of the main kitchen. Additionally, he/she is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

The Room Attendant / Laundry Attendant / Public Area Attendant is responsible for maintaining clean and attractive guestrooms and public areas while providing attentive, courteous, and efficient service to all guests. This position will also handle laundry for the resort. The position also is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces.