Front Desk Agent in Hunter, New York

The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests.

Learn more about our investment in employees.

DOING WHAT YOU LOVE COMES WITH GREAT BENEFITS FOR YOU AND YOUR FAMILY:

• Free employee ski pass for you & dependents
• Daily $5 employee meal  in addition to other food & beverage discounts
• Medical, dental, and vision benefits plans (full-time positions) after achieving 750 hours with the company
• 401(k) retirement plan employer contribution after achieving 750 hours with the company
• Access to our employee assistance program giving you 6 free face-to-face counseling sessions per issue, per year
• Training and professional development
• BIG Gear discounts with our retail partners such as Helly Hansen, GoPro, and many more!
• 50% off Colorado Mountain Express transportation
• Retail discounts at Vail Resorts Retail stores
• Discount lift tickets for friends and family
• Free ski lessons