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Retreat Experience Coordinator in Texas

Job Details

  • Date Posted: January 27, 2022
  • Location: , Wimberley, Texas
  • Company: Collective Retreats Hill Country
  • Job Type: Full Time
  • Salary: $18 / hour
  • Housing Offered: Yes

Company Contact

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  • , Wimberley, Texas
  • $18 / hour

Collective Retreats Hill Country

We are seeking Experience Coordinator to deliver premium service to our guests, assist the retreat General Manager with internal business operations, and work with the broader Collective Retreats team to grow our valued brand.

The ideal candidate is experienced in delivering great customer service, highly organized and dependable, caring and approachable, self-motivated, and comfortable in the outdoors. If you love being outside and working with people, then this is a great opportunity for you!

Position Details

Seasonal role; Full-time and part-time opportunities; must be available from now through the end of June 2022.

Responsibilities:

  • Greet and check-in guests as they arrive, kicking off their experience with enthusiasm and attention
  • Serve meals to guests and assist with service of Chef’s Tasting Menu
  • Book activities and/or meals for guests as they desire
  • Provide local knowledge and suggestions for guests
  • Ensure guest tents/rooms and bathrooms are spotlessly clean and well maintained
  • Ensure the physical condition of the retreat and any equipment are well maintained
  • Assist with meals as needed, particularly breakfast and dinner
  • Help guests with campfires and s’mores!
  • Maintain and promote a safe environment for our guests and team
  • Assist the General Manager, Assistant General Manager and any Manager(s) on Duty, as needed

Desired Skills and Experience:

  • Must have a passion for working and being in the outdoors. This position is very hands-on with very little office work. A sense of adventure is a plus!
  • 2+ years previous experience in hospitality, customer service and/or outdoor adventure
  • Approachable, presentable and professional, desires to create amazing experiences for our guests
  • Exceptional interpersonal and communication skills
  • Hard-working, enthusiastic, flexible, desires new challenges and is self-motivated
  • Extremely well organized with a strong ability to prioritize and multi-task
  • Demonstrated ability to work well in remote locations with co-workers
  • Strong team player who is willing to go the extra mile to deliver great service to our guests in an adventurous, outdoor setting
  • Hard worker with a positive, can-do attitude. Willing to work long and sometimes erratic hours

Requirements for Employment:

  • Fluent in English
  • Authorized to work in the U.S.
  • Able to work a minimum of 25 hours per week and willingness to work on both weekends and weekdays, as needed
  • Handy with tools, able to lift 40 lbs and stand for extended periods of time

Compensation Perks:

  • Competitive hourly rate, plus tips earned
  • Friends and Family rate at all Collective Retreat locations