Concierge needed at Colorado Resort & Family Ranch

Help Wanted

Gateway Canyons Resort & Spa

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Apply through link
Location
Gateway, CO
Job Type
Full Time
Salary
TBD
Date Posted
June 19, 2020
Housing Offered
Maybe
Experience
2-5 yrs

Responsibilities:

  • Assist guests with inquiries, offer suggestions and provides descriptive literature pertaining to trips, excursions, Resort events and hours of operations for Resort outlets
  • Assist in arranging restaurant reservations, transportation and limousines as required by guests
  • Handling of special requests – i.e. flowers, faxes, rental cars, forwarding luggage, private plans etc
  • Verifies arrival and departure times, traces routes on maps and arranges
  • Ensure the delivery of parcels, mail, special deliveries etc. to guest rooms
  • Ensure public areas are maintained, clean and tidy by coordinating with Housekeeping Department
  • Interact with other departments to ensure that guest’s needs are satisfied
  • Working knowledge of Front Office operations and be able to perform duties – Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements.
  • Communicate services and amenities of the Resort to guests.
  • Communicate VIP arrivals to designated personnel for escort and delivery of amenities
  • Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information
  • Adhere to all cashiering procedures
  • Document pertinent information in log book
  • Assist in other Front Desk areas as assigned
  • Provide guest room tours
  • Other duties as reasonable requested

Requirements:

  • Experience in Hospitality Industry in similar position
  • Strong and effective communicator
  • Professional presentation
  • Previous guest relations training
  • Ability to input and access information int he property management system/computers/point of sales systems

To view full job description, and to apply, visit employment portal here: https://recruiting.paylocity.com/Recruiting/Jobs/All/403f3408-255f-4171-852c-c94e2045db8b/Noble-House-Gateway-LLC

Also visit website here: https://www.gatewaycanyons.com/

About Gateway Canyons Resort & Spa:
An award-winning destination located in the secluded Unaweep Canyon of Western Colorado. Surrounded by the vast lands of the Uncompahgre Plateau, Piñon Mesa and La Sal Mountains, our full-service resort features exceptional lodging, dining, outfitting, educational programs and the world-class Gateway Colorado Auto Museum.

Gateway Canyons Resort & Spa

Email
Apply through link

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