Job Details

  • Date Posted: April 2, 2023
  • Company: Blackberry
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  • Completes pre-arrival emails and calls prior to guest arrival to book activities, spa services, and schedule dining times.
  • Be a point of contact for guests prior to their arrival to inform guests of special happening during their stay and to answer any questions they may have.
  • Gathers/tracks guest information and preferences by maintaining the guest database.
  • Creates unique memorial experiences for our guests.
  • Reviews traces daily to confirm information with other departments.
  • Audit activity and spa bookings to ensure accuracy.
  • Communicates accurate guest information & preferences to other team members & departments.
  • Monitors website content to ensure accurate even information is posted.