Job Details
- Date Posted: April 2, 2023
- Company: Blackberry
Blackberry
- Completes pre-arrival emails and calls prior to guest arrival to book activities, spa services, and schedule dining times.
- Be a point of contact for guests prior to their arrival to inform guests of special happening during their stay and to answer any questions they may have.
- Gathers/tracks guest information and preferences by maintaining the guest database.
- Creates unique memorial experiences for our guests.
- Reviews traces daily to confirm information with other departments.
- Audit activity and spa bookings to ensure accuracy.
- Communicates accurate guest information & preferences to other team members & departments.
- Monitors website content to ensure accurate even information is posted.